Terms and Conditions

Overview

Welcome to KalyxX India (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://kalyxxindiaa.com
(the “Website”), and your purchase of any products from us. By accessing or using the Website and/or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or place an order.

  1. Definitions

“Customer”, “you”, “your” means the person accessing or using the Website and/or placing an order.

“Products” means any goods offered for sale on the Website.

“Order” means a request placed by you to purchase Products via the Website.

“Service” means the Website and any related services provided by us.

  1. Eligibility

You affirm that you are at least 18 years old or accessing the Website under the supervision of a parent/guardian and that you are capable of entering into legally binding contracts. If you are accessing or using the Website on behalf of a company or other legal entity, you represent you have authority to bind that entity.

  1. Security
    We may suspend or terminate your account or refuse access if you provide false information, violate these Terms or engage in fraudulent or abusive activity.
  2. Product Information, Pricing & Availability

We make reasonable efforts to display accurate descriptions, images, specifications and prices of the Products.

Prices are in Indian Rupees (₹) and include/exclude applicable taxes as specified at checkout. We reserve the right to change prices at any time prior to order acceptance.

All Orders are subject to Product availability. We may cancel or refuse an Order if Products are out of stock, if there’s a pricing error, or if we suspect fraudulent activity.

  1. Orders, Payment & Acceptance

You place an Order by completing the checkout process on the Website.

Accepted payment methods include [specify: credit/debit cards, UPI, net-banking, wallets].

Once you submit your order and payment is successful, we will send an Order confirmation email. Acceptance of your Order occurs when we dispatch the Product or otherwise notify you.

Until acceptance, we may cancel your Order for reasons including but not limited to suspected fraud, pricing errors, or Product unavailability.

  1. Shipping, Delivery & Risk

Delivery times are estimates only; actual delivery may vary due to factors beyond our control (courier delays, customs if applicable, etc.).

Risk of loss or damage to the Products passes to you when we deliver the Products to the address you provided.

You must inspect the Products upon delivery. If you notice any visible damage or missing items, you must notify us within [X hours/days] of delivery.

  1. Returns, Refunds & Cancellation

Subject to our Return Policy (linkable from the Website), you may return eligible Products within [10] days of delivery if they are unused, in original packaging and condition.

Certain Products may be non-returnable (e.g., customised items).

Refunds (where applicable) will be credited to the original payment method within [10] working days after receipt and inspection of the returned Products.

You may cancel your Order before dispatch by contacting us. Once dispatched, standard return mechanisms will apply.

  1. Intellectual Property

All content on the Website — including text, graphics, logos, images, videos, software and other material — is the property of KalyxX India or its licensors, and is protected by Indian and international copyright, trademark and other intellectual property laws. You may not reproduce, distribute, modify or create derivative works without our explicit written consent.

  1. Prohibited Use

You agree not to use the Website in any way that:

violates any applicable laws or regulations;

infringes any third-party rights;

is defamatory, obscene, hateful or otherwise objectionable;

disrupts, disables or impairs any server, network or service related to the Website;

attempts to gain unauthorised access to accounts, systems or networks.

  1. Disclaimer & Limitation of Liability

The Website and Products are provided “as is” and “as available”, and we do not make any warranties beyond those expressly stated.

To the maximum extent permitted by law, we disclaim all implied warranties (including merchantability, fitness for a particular purpose and non-infringement).

We will not be liable for any indirect, incidental, special, consequential or punitive damages (including loss of revenue, data or profits) arising from your use of the Website or Products.

Our total liability for any claim arising out of or relating to these Terms or your use of the Website shall not exceed the amount you paid us for the specific Product giving rise to the claim.

  1. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Cochin (Kochi), Kerala.

  1. Changes to Terms

We reserve the right to update or modify these Terms at our discretion. Any changes will be posted on the Website with a revised “Last updated” date. By continuing to use the Website after modifications, you accept the updated Terms.

  1. Severability

If any provision of these Terms is found invalid or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions will continue in full force and effect.

  1. Entire Agreement

These Terms, together with the Privacy Policy and other policies referenced on the Website, constitute the entire agreement between you and us regarding your use of the Website and purchase of Products, and supersede any prior or contemporaneous agreements.

  1. Contact Information

For questions or concerns about these Terms or the Website, please contact us at:
KalyxX India
64/2357 Kaloor – Kadavanthara Road
Cochin – 682017, Kerala, India
Phone: +91 701268693
Email: info@kalyxxindia.com